FAQS

Frequently Asked Questions (FAQs)

1. What is Wellsire?

Wellsire is a premium women’s brand offering luxury, comfortable, and modern undergarments designed to provide elegance, confidence, and all-day comfort.

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2. Are Wellsire products suitable for daily wear?

Yes. Our products are made from soft, breathable, and skin-friendly materials to ensure maximum comfort for everyday use.

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3. What payment methods are available?

We currently offer:

• Cash on Delivery and  via JazzCash

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4. What are the Cash on Delivery (COD) charges?

• COD charges are PKR 250 via JazzCash

• These charges are non-refundable

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5. What is your return or exchange policy?

Due to hygiene reasons, undergarments are not returnable or exchangeable.

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6. What if I receive the wrong color?

We always prioritize correct size over color.
In rare cases, if the exact color is unavailable, a similar color may be dispatched to avoid any size compromise.

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7. Do you compromise on size?

No. We never compromise on size.
Size accuracy is our top priority, which is why color variation may occur in rare situations.

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8. What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact our support team within 24 hours of delivery with clear photos for assistance.

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9. How long does delivery take?

Orders are typically delivered within 3–5 working days, depending on your location.

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10. How can I contact Wellsire support?

You can contact us through our official WhatsApp or the support details mentioned on our website.